Content Developer and Strategist for Complex Software
Hi I'm Pamela!
I’m a content developer and strategist specializing in complex software products. I work closely with engineers, product owners, and subject matter experts to design help content that supports users from in-app guidance and tooltips to a variety of learning resources.
About Me
Hi I'm Pamela!
I’m a content developer and strategist specializing in complex software products. I work closely with engineers, product owners, and subject matter experts to design help content that supports users from in-app guidance and tooltips to scalable learning resources.
Embedded in Agile teams, I focus on clarity, structure, and collaboration to ensure content evolves alongside the product. My goal is to create trustworthy, usable guidance that improves the user experience and supports long term product development.